Terms and Conditions

Financial Policy

We do not accept or bill health insurance. Patients often ask why we do not accept insurance, and although we do understand that some patients prefer to use their insurance to cover health expenses, we have made the decision to not bill insurance so that we may provide the most appropriate and individualized care for our patients.

Insurance companies are invested in the conventional model of medicine, relying heavily on prescription drugs or surgical intervention. When a practitioner agrees to bill insurance directly, the insurance company dictates what services they will and will not provide, the costs associated with those services, and the amount of time spent with patients.

Typically, insurance companies find preventative and wellness services to be above and beyond the “standard of care.” Insurance companies may offer a limited amount of covered wellness services, but they fail to allow for the most up-to-date clinical research. Often, it takes many years for clinical research to become the “standard of care” and for some advances, it can take even longer! The practice of washing your hands in the mid-1800s took decades until it was fully accepted in the medical profession.

Mederi Health is committed to the functional medicine model that addresses the treatment of the underlying causes of disease or illness through dietary and lifestyle changes and applies the most recent advances in scientific research.

Cancellation & Late Appointments Policy

All new patient appointments require a credit or debit card number to hold the appointment time, in order to ensure the observance of our cancellation policy.

Our Mederi Health cancellation policy is as follows:
Our commitment to your health and treatment is something we take seriously, and we expect you to keep your scheduled appointments.

We require a 24-hour notice in the event that you need to cancel or reschedule your appointment. If the office is closed, please leave a message on the answering machine or email the office at wellness@mederihealth.com. This allows us to adjust our schedules to better accommodate those patients waiting for appointments.

Failure to reschedule or cancel with a minimum 24-hour notice prior to the scheduled appointment will result in a credit/debit card charge for the full amount of the office fee or fees that were scheduled. Extreme and extenuating circumstances may be taken into consideration.

Late Appointments

Additionally, if a patient is more than 10 minutes late to his/her appointment, the appointment may need to be rescheduled.

If you have any questions regarding this policy, please let our staff know, and we will be glad to clarify any questions you may have. We thank you for your business.

Your card will only be charged in the event that you fail to provide a proper cancellation notice. Please note the cancellation fees below.