What to Expect
What to Expect at Your Massage Therapy Appointment
For your first visit, you will need to fill out some new patient information on your current and past health history. It is important to list all medications that you are currently taking as well as any allergy you may have. This information informs your massage therapist of any medical issues that could indicate the need for modifications during your session. Please feel free to express the desired outcome of your message so that we can find the best approach. As always, any information you share is confidential.
Cancellation Policy
All new patient appointments require a credit or debit card number to hold the appointment time, in order to ensure the observance of our cancellation policy.
Our cancellation policy is as follows:
Our commitment to your health and treatment is something we take seriously, and we expect you to keep your scheduled appointments.
We require a 24-hour notice in the event that you need to cancel or reschedule your appointment. If the office is closed, please leave a message on the answering machine or email the office at wellness@mederihealth.com. This allows us to adjust our schedules to better accommodate those patients waiting for appointments.
Failure to reschedule or cancel with a minimum 24-hour notice prior to the scheduled appointment will result in a credit/debit card charge for the full amount of the office fee or fees that were scheduled. Extreme and extenuating circumstances may be taken into consideration.
Late Appointments
Additionally, if a patient is more than 10 minutes late to his/her appointment, the appointment may need to be rescheduled.
If you have any questions regarding this policy, please let our staff know, and we will be glad to clarify any questions you may have.
Your card will only be charged in the event that you fail to provide a proper cancellation notice. Please note the cancellation fees below.
| No Show / Cancellation Fee Schedule | |
|---|---|
| No Show / Cancellation Fee ScheduleNew Patient 1-Hour Functional Medicine Consult | $75 |
| No Show / Cancellation Fee ScheduleFunctional Medicine Report of Findings | $250 |
| No Show / Cancellation Fee ScheduleFunctional Medicine Standard Appointment | $135 |
| No Show / Cancellation Fee ScheduleInitial Chiropractic or Laser Appointment | $94 |
| No Show / Cancellation Fee ScheduleStandard Chiropractic or Laser Appointment | $54 |
| No Show / Cancellation Fee ScheduleCombined Modality Appointment | $94 |
| No Show / Cancellation Fee Schedule60-Minute Massage | $60 |
| No Show / Cancellation Fee Schedule90-Minute Massage | $90 |